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FREQUENTLY ASKED QUESTIONS

  • Do you offer free shipping?
    We offer free standard shipping on all orders over a certain amount within the country. For international orders, the shipping cost will vary depending on the destination. Please see our shipping policy page for more details.
  • Can I track my order?
    Yes, once your order has been shipped, you will receive a tracking number via email, which you can use to track the progress of your shipment.
  • What size should I order for clothing, shoes, and bags?
    Our website provides a size chart for each item. We recommend checking the size chart and comparing your measurements to find the perfect size. If you have any questions or concerns, please contact our customer care team.
  • Can I cancel or modify my order after it has been placed?
    We process orders quickly, so we cannot guarantee that we can cancel or modify your order after it has been placed. Please contact our customer care team as soon as possible if you need to cancel or modify your order.
  • How long does shipping take?
    Shipping time will vary depending on the shipping option chosen and the destination. For domestic orders, standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. For international orders, shipping time will vary but typically arrive within 7-14 business days.
  • Do you offer any discounts or promotions?
    We offer discounts and promotions from time to time. Sign up for our newsletter or follow us on social media to stay up-to-date on the latest promotions and sales.
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